At Nosh, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1.1. We collect personal information that is necessary for us to provide our services, including when you use our app, social media platforms, and website.
1.2. The types of personal information we may collect include:
- Name
- Contact details (such as email address and phone number)
- Date of birth
- Payment information
- Location information
- Usage data (such as IP address, browser type, and pages visited)
- Any other information you provide to us directly
2.1. We use your personal information to:
- Provide and improve our services
- Process transactions and send order confirmations
- Communicate with you about your account, rewards, and promotions
- Personalize your experience on our app, social media, and website
- Conduct market research and analysis
- Comply with legal obligations
3.1. We may disclose your personal information to:
- Our employees, contractors, and service providers who assist us in operating our business
- Third-party payment processors
- Marketing and advertising partners
- Legal and regulatory authorities as required by law
3.2. We will not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as outlined in this policy.
4.1. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
4.2. We use a combination of physical, administrative, and technical safeguards to ensure the security of your personal information.
5.1. You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
5.2. To request access or correction, please contact us at [contact information]. We may require verification of your identity before providing access or making corrections.
6.1. Our app, social media platforms, and website may use cookies and similar tracking technologies to enhance your experience and collect usage data.
6.2. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.
7.1. Our app, social media platforms, and website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
8.2. Any changes will be posted on our website, and we encourage you to review this policy periodically.
9.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: hello@nosh.net.au
- Phone: 03 9670 1529
- Address: 352 Little Collins St Melbourne VIC 3000
By using our app, social media platforms, and website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.